Booking terms.

The restaurant and booking service is provided by DECA S.r.l., Italian VAT no. 05117161009, with registered office at Piazza Navona 80, 00186 Rome, hereinafter “Camillo” or “the Restaurant”.

These terms apply to bookings made through the website's proprietary system and, where compatible, to requests received directly by the Restaurant.

A booking is valid only after it has been confirmed by the Restaurant. Submitting the form does not, by itself, guarantee that a table is available.

The customer must check the date, time, number of guests and contact details shown in the confirmation and promptly report any error. Changes remain subject to availability.

To change or cancel a booking, use the link in the confirmation email or contact the Restaurant. A cancellation must be received at least 2 hours before the booked time; the system record or confirmation from staff is decisive.

A cancellation received less than 2 hours beforehand is late and is treated as a no-show solely for the purpose of the possible charge described in section 05.

If a booking is confirmed less than 2 hours before its scheduled time, the deadline for cancellation without a charge has already passed: any later cancellation is therefore late solely for the purpose of the possible charge.

The table is held for 15 minutes after the booked time. If delayed, the customer should notify the Restaurant. After that period, table availability cannot be guaranteed.

Once the 15-minute grace period has expired, a no-show is an absence without a cancellation received on time. Also after that grace period, where only part of the party attends, the reserved covers that are not actually occupied are treated as absent.

For certain dates, services or party sizes, the system may require a card guarantee. Before confirmation, it displays the amount per cover, the maximum total, the timing of any pre-authorisation and the conditions under which a charge may apply. The customer must accept these terms through a separate, unticked checkbox.

A pre-authorisation is a temporary hold on funds, not a charge. If a cancellation is received at least 2 hours beforehand or the party attends as booked, the guarantee is released; the actual release time depends on the bank or card issuer.

In the event of a late cancellation or, once the 15-minute grace period has expired, a no-show or partial attendance, DECA S.r.l. may capture and retain as a contractual charge the displayed and accepted amount for each reserved cover that is not occupied, up to the accepted maximum total. The charge cannot exceed the guarantee attributable to absent covers.

If no card guarantee is required, displayed and accepted during booking, no cancellation or no-show charge applies.

Bookings for parties of more than 10 people are agreed case by case through a dedicated group request. The request is not a booking until confirmed by staff.

Depending on the party size, date, service and operational requirements, the Restaurant may agree a fixed menu or may decide that no fixed menu is required. It may also require, or decide not to require, a deposit or a pre-authorisation/card guarantee.

Before the group is confirmed, the customer will receive in writing any agreed menu, the nature and exact amount of any deposit or guarantee, the payment or release arrangements, and the specific amendment, cancellation and no-show terms. The group booking is confirmed only after those terms have been expressly accepted and, where required, the deposit has been paid or the guarantee provided.

These group-specific arrangements are separate from any guarantee and charge in the standard online flow described in section 05: only the terms and amounts communicated and accepted before the group is confirmed apply to that group. If they have not been communicated and accepted, no deposit or guarantee is due.

Multiple bookings attributable to the same party, event or organiser, even when made under different names or contact details, are considered together when they appear coordinated and intended to bypass the group-booking process.

After reasonable checks and where justified by capacity, safety or operational needs, the Restaurant may cancel all coordinated bookings or confirm only the number of covers or tables it can accommodate, even where lower than the aggregate request. The customer will be informed of the decision and its reason; a cancellation made by the Restaurant does not create any charge for the customer.

Table, room or seating preferences will be considered but cannot be guaranteed and remain subject to availability and operational requirements.

Allergies, intolerances or dietary needs must be included in the notes and communicated again to staff on arrival. Although the required precautions are taken, the complete absence of accidental cross-contamination cannot be guaranteed.

The 14-day right of withdrawal does not apply to restaurant bookings for a specific date or period of performance. The option to cancel under these terms remains unaffected.

If the Restaurant cannot honour a confirmed booking, it will notify the customer as soon as possible and, where available, offer an alternative. Any guarantee or amount already held will be released, subject to the payment provider's processing times.

Personal data is processed to manage the booking and related communications as described in the Privacy policy. Card details are collected directly by Stripe; DECA S.r.l. does not store the full card number or CVC.

Formal communications may be sent to decabarocco@legalmail.it. These terms are governed by Italian law, without prejudice to mandatory consumer protections. Where applicable, the courts of the consumer's place of residence or domicile have jurisdiction.